Track Order

At Follow the Sun, we want you to be able to follow your order from checkout to delivery.

Once your order has been packed and shipped, you will receive a shipping confirmation email with your tracking details, where available.

How to Track Your Order Through Shopify

After your order has been shipped, you can track it through the link in your shipping confirmation email.

Simply:

Open your shipping confirmation email from Follow the Sun
Click Track Order or the tracking link provided
You will be taken to your order status page
From there, you can view your latest delivery updates

Shopify allows customers to track orders through the order status page, shipping emails and the Shop app once tracking information has been added to the order.

Tracking Through the Shop App

You can also track your order using the Shop app.

The Shop app allows customers to track orders, receive delivery updates, view estimated delivery dates and get push notifications for shipping milestones.

To track your order with the Shop app:

Download the Shop app from the App Store or Google Play
Create or log in to your Shop account
Use the same email address you used at checkout
Your order may automatically appear in the app
Follow the delivery updates from the Orders tab

Orders from Shopify stores can automatically sync to a customer’s Shop account when the same email address is used. The Shop app can also track orders with a valid tracking number.